PetCloud®
(“PetCloud”, “we”, “our”, or “us”)

By using the "www.PetCloud.pet", our PetCloud Shop, and PetCloud Vendor Services you are agreeing to be bound by the following terms and conditions (“Terms of Use”). In addition, when using this website’s services, accessing, Peer Support, Grief Counseling, Grief Support, Consulting or other Counseling (“Services”) you will be subject to any posted guidelines or rules applicable to such Services, which may be posted and modified at any time, at our discretion.

Any purchase on the PetCloud shop.

Questions and Comments

We are here to cherish our pets and give a better life to other pets. We are extremely passionate about that and it is something very personal to all of us here at PetCloud. So if there is something that you find that we could do better, let us know. Any questions, comments, and any other feedback about this policy should be directed to support@petcloud.pet.

Changes to this Policy

From time to time we may update our Terms and Conditions. When we do, the new version is immediately effective as of the last updated date listed above. If you do not agree to the changes, you must terminate access to the Platform and participation in its services.

When we revise this policy we will give notice to you by updating this page. We may provide notices or other communications to you regarding this agreement or any aspect of the Platform, by email to the email address that we have on record, by regular mail or by posting it online. The date of receipt shall be deemed the date on which such notice is given.

The Agreement

THIS AGREEMENT CONSTITUTES THE ENTIRE AGREEMENT BETWEEN YOU AND US. YOU CONFIRM THAT YOU HAVE NOT RELIED UPON ANY PROMISES OR REPRESENTATIONS BY US EXCEPT AS SET FORTH IN THIS AGREEMENT.

We may freely transfer or assign this Agreement or any of its obligations hereunder. The paragraph headings in this Agreement are solely for the sake of convenience and will not be applied in the interpretation of this Agreement.

If any provision of this Agreement is held by a court of competent jurisdiction to be illegal, invalid, unenforceable, or otherwise contrary to law, the remaining provisions of this Agreement will remain in full force and effect.

To clear any doubt, all clauses regarding limitations of liabilities and indemnification shall survive the termination or expiration of this Agreement.

BY AGREEING TO THIS AGREEMENT AND/OR BY USING THE PLATFORM, YOU ARE ALSO AGREEING TO THE TERMS OF THE PRIVACY POLICY. THE PRIVACY POLICY IS INCORPORATED INTO AND DEEMED A PART OF THIS AGREEMENT. THE SAME RULES THAT APPLY REGARDING CHANGES AND REVISIONS OF THIS AGREEMENT ALSO APPLY TO CHANGES AND REVISIONS OF THE PRIVACY POLICY.

PetCloud Shop Returns:

Generally Speaking: Exchanges are permitted with any PetCloud product. We'll talk about special cases below.

The parties to this agreement will submit all disputes arising under this agreement (including disputes arising from or concerning their interpretation, violation, invalidity, non-performance, or termination) to final and arbitration in San Francisco, California before a single arbitrator of the American Arbitration Association (“AAA”), or by mutual agreement of the parties, except that such arbitrator shall be an attorney admitted to practice law in the state of California. No party to this agreement will challenge the jurisdiction or venue provisions as provided in this section. The Arbitrator’s award shall be final.

We are not liable for any failure to perform resulting from causes beyond our reasonable control, including disruptions of Internet service and other connectivity and software issues.

Although the Site and other PetCloud Services are normally available, there will be occasions when the Site or other PetCloud Services will be interrupted for scheduled maintenance or upgrades, for emergency repairs, or due to failure of telecommunications links and equipment that are beyond the control of PetCloud.